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When sending a request to Samsung Electro-Mechanics, please specify the type of your request, including the model or category of your product for a faster
A request that does not match its category may take longer to process, because another personnel has to be assigned to handle it.
Due to the global MLCC shortage that has been in effect since 2017, Samsung Electro-Mechanics is temporarily unable to respond to customer inquiries made through our website that involve ‘purchase/sample/estimate requests’. You can get a faster answer if you contact the local distributor.
https://www.samsungsem.com/global/front/distributors/distributorsList.do