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三星电机将努力倾听顾客问题,随时为顾客提供舒心的服务。

常见问题咨询可通过FAQ快速查看

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Step 1. 选择咨询类型

Step 2. 咨询信息

当三星电机顾客提出询问时,选择正确的询问区分,可以更加迅速地得到答复。
请注意,若询问区分与内容不同时, 得到答复需要一定的时间。

三星电机不会对本公司未正式要求的创意提案进行研究探讨。
这是出于对提案者创意的保护,同时也为了防止所提出的内容与三星电机开发或正在开发的产品、技术、服务相似时,可能会发生的误会及纷争。
希望大家避免通过客户咨询提出创意,敬请谅解。

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    Ex) +86 31-1234-1234, +86 03112341234

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同意收集及使用个人信息(必填)

1. Purpose of Collecting Personal Information

Samsung Electro-Mechanics collects and uses your Personal Information to be used for the purpose of providing inquiry and request services. We will not disclose, sell, trade, or rent Personal Information without your prior consent, and in case the purpose of collecting and using personal information is altered, we will inform you of the changes and receive your agreement.

2. Terms of Retention and Usage of Personal Information

In principle your information will be immediately destroyed upon achievement of purpose of collecting personal information. However,
the information may be retained for one year to verify the details sent out to you. Also, we are entitled to retain your personal information as provided by the relevant law.

3. Personal Information We Collect
  • Required Items : Country, Name, Company (Personal) E-mail, Company(School)/ Organization, Department(Major), Contact Number
  • Information Automatically Collected : IP (Internet Protocol), Cookies

※ You have the right to deny the collection and usage of your personal information. However, newsletters will not be delivered when disagreeing to the collection of personal information.

I have read the above and agree to the collection and use of personal information.

电子报申请个人信息手机、同意使用(选填)

1. Purpose of Collecting Personal Information

We collect your email information to deliver reports or news published by Samsung Electro-Mechanics, and the collected personal information will not be used for any purpose other than the specified purpose, and in the event of any change in the purpose of the collection, you will be notified in advance for your consent.

2. Terms of Retention and Usage of Personal Information

In principle, your information will be immediately destroyed upon achievement of the purpose of the collection or the purpose of the provision of personal information. If the retention of the information is required by other laws, personal information for which the term of retention and use has expired may be retained without being destroyed.

3. Personal Information We Collect
  • Item(s) : Email
  • Period of Retention : Until request of unsubscribe to newsletters
  • Purpose of Collection : To provide reports and news from Samsung Electro-Mechanics
  • Information Automatically Collected : IP(Internet Protocol), Cookies
4. Matters Concerning the Consignment of Personal Information Processing

The “sending of newsletters” is entrusted to and operated by an external professional company as shown below to perform the service. In accordance with related laws, such as the Personal Information Protection Act, the Company specifies in its agreement with the external service provider matters concerning the liabilities, such as the prohibition to use personal information for purposes other than those to perform the consigned service, technical and administrative protective measures, restrictions on re-consignment, management and supervision of the trustee, damages, etc., pursuant to related laws such as the Personal Information Protection Act, and we will notify you without delay in the event of any change in the details of the consignment or any change of the consignee.

Matters Concerning the Consignment of Personal Information Processing - 위탁업체명, 대표전화번호, 위탁업부 내용을 제공합니다.
Name of the Consignee Company

The Uber Creative

Representative Telephone Number

+82-2-517-5133

Consigned Work

Sending out newsletters, operation and maintenance of the website

※ You may refuse to accept the subscription to newsletters, and you may withdraw the consent at your will, even after your consent. Even if you refuse to agree, you will not be restricted from using the customer inquiry service. However, if you do not consent, you will not be able to receive the newsletters.

I have read the above and agree to the collection and use of personal information.

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