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三星电机将努力倾听顾客问题,随时为顾客提供舒心的服务。

常见问题咨询可通过FAQ快速查看

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Step 1. 选择咨询类型

Step 2. 咨询信息

当三星电机顾客提出询问时,选择正确的询问区分,可以更加迅速地得到答复。
请注意,若询问区分与内容不同时, 得到答复需要一定的时间。

三星电机不会对本公司未正式要求的创意提案进行研究探讨。
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希望大家避免通过客户咨询提出创意,敬请谅解。

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    Ex) +86 31-1234-1234, +86 03112341234

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同意收集、使用为提供咨询及请求事项相关服务所需的个人信息(必须)

1. Purpose of Collecting Personal Data

Samsung Electro-Mechanics collects and uses your personal information to be used for the purpose of providing inquiry and request services. Where required by applicable local law, we will obtain your consent prior to disclosing, selling, trading, or renting your personal data to a third party. If our purpose of collecting and using personal data materially changes, we will inform you of the changes and receive your agreement to the extent required by applicable local law.

2. Terms of Retention and Usage of Personal Data

In principle your information will be deleted upon achievement of purpose of collecting personal data. However, the data is retained for one year to verify the data of the transmission history. Also, we are entitled to retain your personal data as required by the relevant law.

3. Personal Data We Collect
  • Required Items : Country, First Name, Last Name, Company/Organization, Department, Contact Number, E-mail address
  • Period of Retention : Store for 1 year and discard
  • Purpose of Collection : Service support for Product inquiries and requests
  • Information Automatically Collected : IP (Internet Protocol), Cookies, Access log

​ ※ You have the right to disagree to the collection and usage of your personal data.​
However, if you disagree, the requested services may not be available.

I have read and agree to the Privacy Policy.

电子报申请个人信息手机、同意使用(选填)

1.Purpose of Collecting Personal Data

Samsung Electro-Mechanics Co., Ltd. ("SEM") collects your email address to deliver reports or news published by SEM, and the collected personal data will not be used for any purpose other than the specified purpose, and in the event of any change in the purpose of the collection, you will be notified in advance for your consent where required by applicable local law.

2. Terms of Retention and Usage of Personal Data

When you apply to unsubscribe from the newsletter, your personal information will be deleted in accordance with applicable local law, except where necessary to maintain a record of your preference to unsubscribe. If the retention of the information is required by other laws, personal data for which the term of retention and use has expired may be retained without being destroyed.

3. Personal Data We Collect
  • Item(s) : Email address
  • Period of Retention : Until request of unsubscribe to newsletters
  • Purpose of Collection : To provide reports and news from Samsung Electro-Mechanics
  • Information Automatically Collected : IP(Internet Protocol), Cookies, Access log
4. Matters Concerning the Consignment of Personal Data Processing

The “sending of newsletters” is entrusted to and operated by an external professional company as shown below to perform the service. In accordance with related laws, such as the Personal Information Protection Act, the Company specifies in its agreement with the external service provider matters concerning the liabilities, such as the prohibition to use personal data for purposes other than those to perform the consigned service, technical and administrative protective measures, restrictions on re-consignment, management and supervision of the trustee, damages, etc., pursuant to related laws such as the Personal Information Protection Act, and we will notify you without delay in the event of any change in the details of the consignment or any change of the consignee.

Matters Concerning the Consignment of Personal Data Processing
Name of the Consignee Company

The Uber Creative

Representative Telephone Number

+82-2-517-5133

Consigned Work

Sending out newsletters, operation and maintenance of the website

※ You may refuse to accept the subscription to newsletters, and you may withdraw the consent at your will, even after your consent. Even if you refuse to agree, you will not be restricted from using the customer inquiry service. However, if you do not consent, you will not be able to receive the newsletters.

I have read and agree to the Privacy Policy.

I agree to receive the Samsung Electro-Mechanics newsletters.

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