Please be aware that Samsung Electro-Mechanics or any of our affiliates will not honor warranties for any or all counterfeit products or products sold
or supplied via unauthorized offline and/or online distribution channels
(i.e. forged Samsung Electro-Mechanics logos, unauthorized distributors falsely acting as ‘authorized’ distributors).
It has come to our attention that counterfeit products bearing the Samsung Electro-Mechanics logo are being distributed
by unauthorized and illegal distributors.
Consequently, some clients have encountered quality issues during the manufacturing process when using these counterfeit products.
Counterfeit products pose high risk of causing serious damages to the product in which such counterfeit product may be applied.
Such damages including, but not limited to product damage, property damage and bodily harm or injury damage.
Samsung Electro-Mechanics and our affiliates strongly encourage our clients and potential clients to avoid any counterfeit products
by all means that are falsely distributed via unauthorized online and/or offline distribution channels.
We are intensifying our management to prevent the distribution of counterfeit products, and kindly request that our clients bear
the following considerations in mind when using our products.
Please purchase our products through authorized distribution channels.
For all or any inquiries/purchases regarding our products or concerns regarding potential counterfeit products,
please contact Samsung Electro-Mechanics or our affiliates’ sales representative or Samsung Electro-Mechanics’ authorized dealers/distributors.
We sincerely appreciate your cooperation in addressing the issue of counterfeit products.