In order to strengthen customer communication, the Samsung Electro-Mechanics website has significantly expanded FAQ product-related questions. The questions that were previously found only in single categories are now provided in greater detail by each product.
This update focused on analyzing previous customer inquiries with regards to product, technology, characteristics, and certifications. In particular, with regards to components products which are all-purpose products, we provide detailed information with regards to not only specifications, standard units, standards, and certifications, but also type, capacity, characteristics, and usage environment. For modules and circuit board products, we have also added various information with regards to product characteristics as well as usage environment, trends, and automotive parts characteristics.
We will continue to update the FAQ so that visitors and customers to the Samsung Electro-Mechanics website can quickly and easily resolve their various inquiries.