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Samsung Electro-Mechanics listens to our customers
and will always strive to provide convenient service.

Frequently asked questions can be quickly checked at the FAQ.

Go to FAQ

Step 1. Select Category of Inquiry

Step 2. Make Inquiry

When sending a request to Samsung Electro-Mechanics, please specify the type of your request, including the model or category of your product for a faster.
A request that does not match its category may take longer to process, because another personnel has to be assigned to handle it.

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    ※ Information such as product launches, exhibitions and new technology seminars of Samsung Electro-Mechanics will be sent on a regular basis.

Agreement of Collecting and Using Personal Information

1. Purpose of Collecting Personal Information

Samsung Electro-Mechanics collects and uses your Personal Information to be used for the purpose of providing inquiry and request services. We will not disclose, sell, trade, or rent Personal Information without your prior consent, and in case the purpose of collecting and using personal information is altered, we will inform you of the changes and receive your agreement.

2. Personal Information We Collect
  • Required Items: Country, Name, Company (Personal) E-mail, Company(School)/ Organization, Department(Major), Contact Number
  • Information Automatically Collected : IP (Internet Protocol), Cookies

※ You have the right to deny the collection and usage of your personal information. However, newsletters will not be delivered when disagreeing to the collection of personal information

3. Terms of Retention and Usage of Personal Information

In principle your information will be immediately destroyed upon achievement of purpose of collecting personal information. However, the information may be retained for one year to verify the details sent out to you. Also, we are entitled to retain your personal information as provided by the relevant law.